F.A.Q.

Products

Mr. Grab Bar bath safety handrails are manufactured under the highest standards of workmanship and quality. Mr. Grab Bar warrants to the original consumer purchaser that our products will be free from defects in material and workmanship for a period of 5 years from the original date of purchase. The Mr. Grab Bar Warranty excludes all industrial, business, and commercial usage.

This warranty covers replacement of defective products. However damage due to installation error, product abuse, or use of cleaners containing, alcohol, organic solvents or abrasives are excluded from this warranty. Mr. Grab bar will not be responsible for labor charges and/or damage incurred during installation.

Some states, provinces and nations do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

We strongly recommend using mild soap or detergent with a clean soft towel or sponge to clean your grab bars. Avoid the use of abrasives, ammonia, organic solvents, and acid based based cleaners.

Our grab bar installation services are available in many locations locations within Florida. We additionally have began compiling a directory of independent grab bar installers throughout the country who can provide installation services for our range of products.

We can provide quantity discounts to professional installers and institutions which order from us on a frequent basis.

We offer our grab bars in 2 different diameters. Our most popular diameter for residential applications is 1.25" inches. Grab bars for commercial applications can usually be both 1.25" and 1.5" in diameter.

The length of a grab bar is measured from flange center to flange center. One must add 3" to the center to center length to obtain the overall length of a grab bar. For instance, a 24" grab bar is actually 27" from end to end. 

Returns/Shipping

If you don't love our products, please contact us within 30 days of purchase to set up a refund. View our refund policy to learn more.

Currently, we only ship within Canada and the United States. We are working on shipping internationally though, so hold tight! We appreciate your patience and interest :)

We try to ship in stock items within 24 hours whenever possible. 

We currently ship out of the state of Florida. Shipping times can usually take from 1-5 business days depending upon the destination of your shipment.

Yes. We offer free shipping on all orders over $99.00 within the continental USA.

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